Industry Focus
Retail
Today’s Retail industry is incredibly competitive and constantly changing. To stay ahead, retail companies must act quickly on timely data and be able to change course rapidly when warranted. Hyperautomation enables faster time-to-insight, instant innovation and massive scale of operational functions without increasing costs. Hyperautomation has become the new way that companies differentiate.
Use cases for Retail include:
Product development
Using Advanced Analytics to anticipate customer demand. Modeling the relationship between key attributes and the commercial success of past offerings to build predictive models for new products and services.
Customer experience
Leverage hyperautomation for a clearer view of the customer experience and fine-tune operations responsively, improving customer interactions and maximizing the value delivered. Dynamically provide personalized offers, reduce customer churn, and proactively handle issues.
Pricing analytics and optimization
End-to-end profit and margin analytics identify pricing improvement opportunities.
Fraud and loss detection
Using near-real-time data and AI to identify fraud and loss indicators rapidly and take immediate action.