Managed
Services
The Lydonia Managed Services Effect
Drive
Business, innovation, and revenue
Scale
Hyperautomation Programs quickly
Save
Improve operational performance while minimizing overhead
Realize ROI
4-7x return for every dollar spent
Lydonia Managed Services
Designed and Built Exclusively for Hyperautomation
Hyperautomation is driving transformation across industries and organizations of all sizes. With an Enterprise Automation and Analytics Strategy in place, companies aim to rapidly scale new and differentiated customer experiences. However, the time spent on supporting existing environments can impede innovation and hinder the progress of Hyperautomation Programs.
That’s where Lydonia Managed Services comes in. We offer our customers the opportunity to concentrate on scaling their Hyperautomation Programs swiftly. We can effectively support business transformation journeys, all while ensuring sustained momentum. Managed Services from Lydonia enable successful Hyperautomation Programs that drive superior business outcomes.
Lydonia Managed Services
Protects, Maintains, and Advances Your Automation Investment
Expertise
The Lydonia Managed Services teams are comprised of Analysts, Solution Architects, and Developers – all seasoned experts. They possess extensive experience across multiple platforms, both process and data, such as UiPath, AA, Blue Prism, and Alteryx. Our team’s expertise goes beyond mere break-fix remediation, as they excel in delivering enhancements and discovering new opportunities. They can also facilitate operational transformation by seamlessly migrating between platforms or transitioning from on-premises deployments to cloud and SaaS solutions.
Support aligned with Industry-Leading Response Times
With Lydonia Managed Services, you gain round-the-clock access to our help desk for direct support. Each support ticket receives a designated priority and predefined SLO. Our developers promptly investigate the issue, efficiently develop a fix, and oversee the ticket until it is resolved and closed.
Managing the Hyperautomation Ecosystem
Lydonia Managed Services oversees the Intelligent Automation and Analytics environments, ensuring optimal performance. We conduct regular health checks and can implement desired upgrades to the software platform(s).
Reporting and Analytics
Regular performance reporting will encompass support metrics, problem analysis, resolution details, SLO performance review, and insights into overall performance, recommendations, and enhancements.
Tiered Options to Match Your Current and Future Growth
Lydonia Managed Services provides tailored tiers for diverse environments, from a few to hundreds of workflows. We support all hyperautomation programs, whether new or established, with comprehensive features to empower your critical initiatives.
Lydonia Managed Services
Advantage
Lydonia Managed Services partners with our customers to deliver tangible outcomes: financial, operational, and business. Our proven partnerships yield substantial cost savings and enable hyperautomation teams to prioritize innovation.
